The client operates within the aviation industry managing a large outsourced workforce supporting operational departments such as engineering services, airport operations, IT programs, and corporate initiatives.
Multiple vendors provide contract employees who are allocated across various internal projects. Workforce planning required coordination between vendor coordinators, department supervisors, and administrative teams.
The organization required a digital system capable of tracking employee onboarding, allocation status, attendance, and utilization across departments in real time while maintaining governance and accountability.
The organization managed a large outsourced workforce across multiple aviation projects, relying heavily on spreadsheets and email-based coordination. This caused:
These inefficiencies impacted operational planning, slowed project staffing, and created a high risk of errors.
We were engaged to design and implement a scalable digital platform to streamline the full outsourced workforce lifecycle.
We delivered a centralized PowerApps web application that digitized workforce allocation and operational coordination processes.
Digitized onboarding workflow reduced turnaround time for deploying vendor employees.
We designed allocation validation logic supported by clear availability indicators to prevent conflicts.
Users were accustomed to email and spreadsheet coordination.
We introduced action-based dashboards and familiar interaction patterns to ease behavioral transition.
Users were accustomed to email and spreadsheet coordination.
Approval workflows were simplified using hierarchical routing and notification visibility.
Incomplete onboarding submissions caused operational delays.
Approval workflows were simplified using hierarchical routing and notification visibility.
Enterprise UX expectations needed to align with PowerApps component limitations.
Reusable UI components and standardized layouts ensured usability consistency while maintaining platform efficiency.